Job Description
Job Title:  IT Business Analyst - Holland, MI (hybrid)
Posting Start Date:  6/10/25

Company Overview

At Haworth, we're not just creating office furniture; we're shaping dynamic workspaces. As a global leader in workspace solutions, we're on a journey to redefine the future of work. Our headquarters in Holland, MI, is the hub of innovation, and we're seeking a visionary leader to join us.
 
Culture of Innovation: Join a company that values innovation and empowers its employees to think outside the box.
Global Impact: Contribute to the global success of a company that is redefining workspaces worldwide.
Career Growth: This isn't just a job; it's a career journey. We provide opportunities for professional development and growth.
 
HAWORTH is a global leader in office furniture and architectural interiors. As a valued member of our team, you can make your mark on the world and reach your full potential within a culture of connectivity. Since its inception in 1948, our company has revolved around inspiration, originality, advancement, and the people who drive it. At Haworth, you’ll find a family-owned business with a global point of view, and a set of values that define our business behavior, inform our decisions, and communicate our brand. 

Here at Haworth, our members enjoy the following benefits, many from their first day of employment:

  • 4 weeks paid time off and an option to purchase an additional week
  • Earned Sick Time
  • Priority Health Insurance
  • Well-equipped on-site gym open 24 hours
  • 401k Benefit - If you contribute 6% of your annual salary, Haworth will contribute up to 7%
  • Annual bonus programs
  • Company provided Short Term Disability, Long Term Disability & Life Insurance
  • Tuition Reimbursement program
  • 8 hours of paid volunteer time off
  • Zero waste to landfill company which provides personal on-site recycling drop-off

Job Overview

We are currently looking for an IT Business Analyst to join our team in Holland, MI.   

  

As an IT Business Analyst, you will: 

 

Serve as a liaison between IT and business units, working to understand their needs and translate them into technical requirements. Contribute to the evaluation of new applications and IT developments, recommending system enhancements and alternatives.

Essential Functions

  • Elicit, analyze, and document business requirements for IT projects and enhancements, ensuring clarity, completeness, and traceability.
  • Develop detailed functional design documents, outlining system functionality, data flows, and user interfaces to meet defined business requirements.
  • Work closely with developers to ensure proper implementation of functional designs and with testers to define test cases and ensure quality.
  • Develop training materials and deliver training to business users on new systems or enhancements.
  • Stay informed about relevant technology trends and best practices in business analysis and system implementation.
  • Contribute to IT project teams, providing business analysis expertise, and collaborating with project managers to ensure successful project delivery.
  • Analyze existing business processes and recommend improvements that can be facilitated by technology solutions. Understand all tools the company currently employs across all functions.
  • Must be able to perform all essential job functions with/without accommodation.
  • Uses office automation, communication, software, and tools used in Haworth office environment.
  • Performs other duties within scope as assigned.

Required Qualifications

  • Bachelor's Degree in Computer Science, Supply Chain, Information Systems, Engineering, Finance, Business Administration or other related area of study
  • Education Equivalency: Associate's Degree plus 2 years of experience working with ERP OR 4 years of experience working with ERP if no post-secondary education
  • 2 years of experience working with ERP applications.
  • Military Equivalency at www.mynextmove.org/vets/find/military
  • Applicants must be able to work in Holland, MI without relocation assistance.
  • Applicants must possess an unrestricted right to work in the US to be eligible for this position.

Preferred Qualifications

  • Experience with coding (ABAP, Python, etc.)
  • Experience with business process mapping
  • Has participated on systems implementations projects
  • Experience with regression testing
  • Previous experience working in the furniture industry
  • Previous experience working in discrete manufacturing (order based) 

 

#LI-HM1

Haworth Values

At Haworth, we have a strong set of values that guide our business and help us align with our customers.

We listen to our Customers. We rely on our Members. We honor Integrity. We embrace Continuous Learning. We lead with Design. We create Value. We work to make the World better.

Join the Haworth family. Apply for this job, or learn more about the many possibilities at Haworth: Home Page

EEO, ADA, AA Statement

As an EEO/AA employer, Haworth will not discriminate in its employment practices due to an applicant's race, color, sex, pregnancy, national origin, ancestry, citizenship, sexual orientation, gender identity or expression, protected genetic information, age, disability, marital status, veteran status, religion, height, weight, other protected group status, or any other basis protected by the laws where we employ people. 

Haworth's AAP programs are available for applicant review.  Requests can be made to your Recruiter to review during regular business hours.

This organization participates in E-Verify Employment Eligibility Verification.

If you have questions about any of the above policies, or if you require an ADA accommodation in the application process, please contact a member of our Human Resources team at (616)-393-1600.
Req Id:  20610